About PCC > Institutional Effectiveness

Office of Planning, Research, & Effectiveness

Institutional Effectiveness = Planning and Research
Institutional Effectiveness (IE) is an integral part of PCC’s quest for continuous improvement of programs, services and administrative functions.

The college’s institutional effectiveness process is an on-going, college-wide process of planning, research, and outcomes assessment for the purpose of documenting the college is achieving its mission and continuously improving its programs and services.

2015 Performance Measures Report
2014 Performance Measures Report


The Office of Planning, Research, and Effectiveness monitors institutional compliance with the Principles of Accreditation published by the Southern Association of Colleges and Schools Commission on Colleges. PCC was reaffirmed in 2013 and will go through the reaffirmation process again in 2022-2023.

PCC Substantive Change Procedures

The Office of Planning, Research, and Effectiveness guides the annual planning process for the college. Planning improves the efficiency at which the college functions, avoids conflicting goals among college offices and helps individuals make better-informed decisions about allocation of resources and the future of the college. Planning also helps the college meet accountability mandates set by the Southern Association of Colleges and Schools (SACS), Commission on Colleges.

College Wide Goals & Objectives – 2014-2017

College Wide Goals & Objectives – 2012-2013

College Wide Goals & Objectives – 2009-2011

Research is conducted within the college in order to provide information which supports planning, policy formation and decision making.

Outcome Assessment
Assessment of outcomes is a college-wide process of identifying expected outcomes, assessing the achievement of these outcomes, and providing evidence of improvement based on the analysis of results in each of the following areas: academic programs (to include student learning outcomes), administrative support services, and educational support services.

Assessment Resources – Faculty
9 Principles for Assessing Student Learning
Writing Student Learning Outcomes
Bloom’s Taxonomy
Student Learning Outcomes 101 – University of Rhode Island
Improving Assessment Reports – Examples
Fall 2011 Professional Development – “Assessing Academic Programs
Sample Rubric Template

Web Resource
NCSU – Internet Resources for Higher Education Outcome Assessment

Assessment Resources – Staff

Staff Assessment Summary Form
Staff Assessment Summary Form – Instructions

Surveys are conducted throughout the year to assess how the college is performing in regards to services and programs offered. Input is also collected on new topics as they relate to students, businesses, the community, faculty, and staff.


Master Facilities Plan

Brandi McCullough
Director of Planning, Research, and Effectiveness/SACSCOC Liaison
252-249-1851 × 3010